An eye-catching brand, great website and persistant social media presence is great, but the basic instinct for any buyer is service. Offering your clients exceptional service is the key to a successful business.
We will work with you to create a great customer experience – by looking at your Cycle of Service to ascertain any areas that require development or improvement, including staff interactions with clients and provide training where necessary.
You may send regular newsletters or emails but if you are not targeting the right people the impact will be low. On average only 30% of emails sent are opened by the intended recipients. We will help you maximise the impact of your email and newsletters to ensure you increase recipient activity.
Most businesses communicate via Social Media these but if the posts have no impact you are just wasting your time. Our social media experts will put you on the right track to targeting specific audiences relevant to your business.
Contact us to find out more about improving your communication.